CONTACT
The right inbox, for the right question.
We route questions to the people who can answer them. Here’s how to reach us.
CONTACT OPTIONS
Pick the inbox that fits.
LEARNER SUPPORT
Courses, missions, reviews, billing, profiles.
Response: within 1 business day on Builder and Engineer tiers; priority queue for Teams.
PRESS & MEDIA
Writing about Safua? Need a spokesperson?
Response: within 2 business days. Press kit (logo, bios, product screenshots) sent on request — media inquiries only.
PARTNERSHIPS & SALES
Procurement, partnerships, integrations, cohorts.
Or use the enterprise contact form at /enterprise for a named reply within 2 business days.
WHERE WE ARE
Vancouver, BC.
Safua is built by DarkoLab Inc., based in Vancouver, British Columbia, Canada. We don’t currently have a public office — the team works remotely across several timezones.
Mailing address: available on request for formal correspondence. Email operations@darkolab.com if you need it.
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