FieldsProduct and DesignTechnical Writer
Technical Writer
Turn complex systems into documentation people actually use.
Career
The journey
What you learn
- Understanding a system well enough to explain it honestly
- Documentation organised around tasks rather than around features
- Developer documentation where someone succeeds in their first five minutes
- Documentation kept true as the product keeps changing
What you will understand
- Documentation succeeds when the reader does, not when it is accurate
- Stale documentation is worse than none, because it is trusted
- The four documentation types, and why mixing them serves none of them
- The curse of knowledge, and writing against your own expertise
What you will build
- A developer documentation set with runnable examples that fail the build when broken
- A documentation test where a real reader succeeded and the success rate is reported honestly
- The proof you build
Evidence that you can produce documentation people succeed with and keep it true as the product changes.
What is not live yet
The desktop app, consent-based observation, scoring, and credentials are in development. Nothing here implies they are live yet.
Get early access